Main Library Computer Frequently Asked Questions

What do I need to sign up for a computer? 
Anyone with a valid Worcester Public Library or C/W MARS network card can sign up for a computer. Guest Passes are available at the Welcome Desk on the first floor for out-of-state visitors and must be returned after use. If you don't have a library card or have lost your card, you can also get a new or replacement card at the Welcome Desk.

How do I sign up for an Adult Computer? 
Sign up at the station on each floor, or directly at the available computer of your choice with your library card number and PIN. 

How long will the system hold a reservation before the computer is released for reassignment?
Once you are assigned to a computer, our PC reservation software will hold your reservation for 5 minutes.

How much time do I have to use the computer?
You will have a 60-minute session with unlimited sessions.

Can I use the same computer if I complete my first session?
After your first session, if no one is waiting, you can sign in again on the same computer. If all computers are full or if someone else is assigned to the computer you were using, you will need to sign onto a different computer or go to the sign up station.

Can I make an advance reservation by phone or online?

Will the system warn me at the end of my time?
Yes, you will be warned twice at 10 minutes and 3 minutes before your session ends. If you ignore the warnings, the system will log off at the end of your time, and any unsaved data will be lost.

What if I don't have my library card with me?
We will look up your card number if you show us your picture ID. However, we are not able to tell you your PIN because it is encrypted and therefore unreadable to staff. If you forgot your PIN, staff is able to delete your PIN so that you can create a new one.

What software is available?
Microsoft Office 2007 or later, including Word, Excel, PowerPoint, Access, and Publisher.
Open Office (free open-source productivity software). Adobe Reader.

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